Oak are delighted to announce that Evolve, our real-time contact centre reporting solution, has achieved national recognition once again, this time at the 2015 Comms Business Awards.
Oak Telecom continues its expansion into new markets this month with the launch of BusinessConnect. The innovative integration solution enables businesses to deploy Skype for Business (formally Lync) voice and collaboration features, without the need to dramatically upgrade their current PBX system.
How Oak's next generation call reporting solution puts fresh insight and power back into contact centre management.
We are proud to announce that Oak has again achieved a 100% rating in our ISO 9001:2008 accreditation this month, recognising our commitment to the highest standards of product delivery, systems management, and customer care.
This educational piece looks at what a CRM system is and its benefits to a business, as well as how Oak's Integrate solutions have been designed to help you get even more from yours.
There is always a moment when resellers who want to enter new, bigger markets, crave an opportunity to do so. Therefore it should come as no surprise when those operating in the call management space swoop on Oak's new three pronged channel expansion strategy.
In this educational piece, we look at what the law says regarding call recording and financial transactions and how Oak's solutions can help you tick the right boxes.
Oak is proud to support Julia's House for the second year running by holding a Time for Tea event.
Staff at software company Oak Telecom, based in Poole, have been toasting their success at the prestigious 2014 Comms National (CN) Awards this month.
At this year's Convergence Summit South, Oak will be launching its new Evolve range of communications management solutions aimed at mid-market channel customers.
As part of it's exciting expansion plans Oak has taken over Manchester based and long term partner, Aspire. Oak has taken on all staff and is set to grow its northern presence to provide local support to resellers old and new.
Six months on from Oak's launch of its on line real-time comms management solution Evolve, Comms Dealer caught up with joint CEO Phillip Reynolds to assess how the channel has reacted to an industry game changer.