reportX is an advanced call reporting solution for businesses of any size which includes both call logging and intelligent wallboard display.
Cost Control
It is always important to manage and control any business expenditure.
Response Management
Monitoring line usage allows for the correct number of lines to be determined.
Traffic Analysis
Stay informed by making live call stats available on large screen displays.
Alarm/Fraud Detection
Answering calls in a timely fashion helps with retention and increases business.
Wallboard Display
Highlight exceptional calls immediately so any fraud costs can be minimised.
Active Directory Integration
Simplify user log-in procedures with active directory integration.
reportX offers a complete Call Logging solution, with all the advanced reporting features you'd expect and more!
Introducing reportX Call Logging
reportX, Oak's advanced Call Logging product shows you how efficiently and effectively you are dealing with your customers and gives you the information you need to drive constant improvement. It's reporting capabilities are unrivalled; and are so comprehensive, flexible and easy to use that you will soon see measurable results throughout your business.
Immediate cost savings of up to 15% on calls can be realised as well as the associated savings in staff time on those calls. As a result, reportX can pay for itself within three months.
Reduce Costs
See an immediate reduction in business costs of up to 15%.
Retain Customers
Answer telephone calls quickly and handle them effectively.
Increase Sales
Ensure increased levels of telesales are being made to drive new sales.
Improve Performance
Work with staff to develop their telephone and telesales techniques.
Trusted By The Best
You need the right reporting solution to get the best from your ongoing investment in staff & telecoms.
Benefits of Call Logging
Call Logging will enable you to manage & improve the use of telecoms throughout your business by delivering a wide range of reports, showing you what is going on within your business. Find out more
100% Free Trial Available
Don’t just take our word for it, if you’d like to try reportX today you can download our free 30 day trial version. It’s quick and simply so install so you’ll be up and running in no time. Find out more
reportX Support
We have a range of support plans to suit your business. To go along with them, we’ve created a suite of advanced tools that help you get the maximum benefit from your Oak products. Find out more
What Customers Are Saying
“What's the best thing about Oak? Call Logging Software, as it can be utilised in any business and integrates with call recording and the wallboard for superior statistical data.”
“What do I like best about Oak? Call logging software. Easy to use configurable comprehensive and compact software. With reliable knowledgeable support. ”
Featured Case Study
London based property investment company Athena Advisors were concerned over two key aspects of their operation that impacted upon both their productivity & profitability. Read the case study
How to buy - If you'd like to be put in touch with your nearest Oak Telecom reportX reseller, GET IN TOUCH!